PIXELS India Privacy Policy

Any personal information collected through our marketing campaign will strictly be used for commercial purposes only, and we will not spam or call back if the user has explicitly denied interests in our products.

Last Updated: September 3, 2026

Pixels ("we," "our," or "us") is committed to protecting your personal information and respecting your privacy. This Privacy Policy governs your use of the Pixels mobile application (the "App") and explains what data we collect, why we collect it, how it is handled, and your rights regarding your data.

1. Information We Collect

We only collect information necessary to provide core app functionality, ensure security, and improve performance.

A. Information You Provide Directly

  • Account Information: When you create an account, log in, or contact customer support, we may collect your name, email address, phone number, and account credentials.

  • User Communications: Records of support queries, feedback, or messages sent to our team.

B. Information Collected Automatically

  • Device & Hardware Data: Device model, operating system version, unique device identifiers (such as Android ID), IP address, and network connection status.

  • App Activity & Diagnostics: Crash logs, runtime exceptions, session durations, and general interaction events used for debugging and app optimization.

C. Device Permissions

The App may request runtime permissions only when needed to execute specific features:

  • Camera / Storage / Photos: Only if you upload profile images, scan QR/barcodes, or save media locally.

  • Location (Coarse/Fine): Only if location-based services or nearby device discovery (e.g., Bluetooth pairing) require it.

  • Bluetooth / Nearby Devices: To discover, connect with, and configure compatible hardware devices.

(Permissions can be enabled or revoked at any time via your device settings.)

2. How We Use Your Information

We process user data strictly for legitimate operational purposes:

  • App Functionality: To authenticate users, facilitate account logins, and enable device connectivity.

  • Customer Support: To resolve technical issues and process warranty or technical inquiries.

  • Security & Fraud Prevention: To verify accounts, protect system integrity, and detect unauthorized access.

  • Diagnostics & Performance: To monitor crash rates, resolve bugs, and push updates.

We do not sell your personal information or use it for cross-app behavioral tracking.

3. Data Sharing & Third-Party Disclosure

We only share data with third-party service providers who assist us in operating our platform, subject to strict confidentiality and data-protection agreements:

  • Cloud & Infrastructure Providers: Secure cloud hosting, database management, and authentication services (e.g., Firebase, AWS, or Google Cloud).

  • Analytics & Performance Monitoring: Error logging and crash reporting tools (e.g., Firebase Crashlytics).

  • Legal & Regulatory Compliance: We may disclose data if required by law, subpoena, or to protect the safety and rights of users.

4. Data Security & Encryption

We apply industry-standard security safeguards to protect your personal data:

  • Encryption in Transit: All communications between the App and our backend servers are encrypted using Transport Layer Security (TLS/HTTPS).

  • Access Control: Restricted, role-based access controls to servers and storage databases.

5. Data Retention & Deletion Policy

  • Retention: We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or to comply with applicable statutory requirements.

  • Account & Data Deletion: In accordance with Google Play's Account Deletion Policy, users have the right to request deletion of their account and associated personal data at any time by sending us mail on office@pixels-india.com

6. Children’s Privacy

The App is intended for general audiences and is not directed at children under the age of 13 (or the applicable age in your jurisdiction). We do not knowingly collect personal identifiable information from children. If we discover that personal data from a child has been collected without verified parental consent, we take immediate steps to delete that information.

7. Changes to This Privacy Policy

We may update this policy periodically to reflect operational, legal, or regulatory changes. We will notify users of material changes by updating the "Last Updated" date at the top of this policy or via an in-app notice.

8. Contact Us

If you have questions, feedback, or requests regarding this Privacy Policy or your data, please contact:

  • Entity Name: AMYUSH TECHNO SOLUTIONS PRIVATE LIMITED

  • Email: office@pixels-india.com

  • Website: https://pixels-india.com

  • Postal Address: 2-Dha-5, Vigyan Nagar, Kota - 324005